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Terms and Conditions

Terms and Conditions

Effective Date: 05-03-2025

Welcome to Halocraft Signworks! These Terms and Conditions (“Terms”) govern your use of our website, products, and services. By accessing or using our services, you agree to abide by these Terms. If you do not agree, please refrain from using our website and services.

1. Definitions

  • “Company,” “we,” “us,” or “our” refers to Halocraft Signworks.
  • “Customer,” “you,” or “your” refers to the individual or business using our services.
  • “Services” refer to the design, manufacturing, and installation of signage boards and related products.

2. Orders and Payments

  • All orders must be placed through our official channels.
  • A confirmed order requires an advance payment as agreed upon during the purchase.
  • The remaining balance must be paid before delivery or installation.
  • Payments are accepted via bank transfer, UPI, or other approved payment methods.

3. Pricing and Quotations

  • All quotations are valid for [X] days from the date of issue.
  • Prices are subject to change based on material costs, design changes, or additional work required.
  • Taxes and delivery charges may be applicable as per government regulations.

4. Design and Approval Process

  • Customers must provide accurate details and specifications before production begins.
  • We provide digital design previews for approval. Once approved, changes may not be possible or may incur additional costs.
  • Any modifications after production has started may result in extra charges and extended delivery timelines.

5. Delivery and Installation

  • Estimated delivery and installation timelines will be provided at the time of order confirmation.
  • Delays due to unforeseen circumstances (weather, material shortages, labor issues) will be communicated.
  • Customers must ensure the installation site is ready and accessible at the scheduled time.
  • We are not responsible for any structural modifications needed at the installation site.

6. Warranty and Liability

  • We offer a [X-month/year] warranty on our signage against manufacturing defects.
  • The warranty does not cover damages due to improper handling, external factors (weather, accidents), or unauthorized modifications.
  • We are not liable for any indirect, incidental, or consequential damages caused by our products or services.

7. Cancellations and Refunds

  • Orders can only be canceled before production begins.
  • Advance payments are non-refundable once production has started.
  • Refunds, if applicable, will be processed within [X] business days after approval.

8. Intellectual Property

  • All designs, logos, and concepts created by Halocraft Signworks remain our intellectual property unless agreed otherwise in writing.
  • Unauthorized reproduction or modification of our designs is strictly prohibited.

9. Privacy and Data Protection

  • Customer information collected during transactions will be used solely for business purposes.
  • We do not share your personal data with third parties except as necessary to fulfill orders.
  • Please refer to our Privacy Policy for more details on data handling.

10. Governing Law and Dispute Resolution

  • These Terms shall be governed by the laws of India.
  • Any disputes shall be resolved through negotiation, mediation, or arbitration before seeking legal action.
  • Courts in Bangalore, Karnataka shall have exclusive jurisdiction in case of legal proceedings.

11. Amendments to Terms

  • We reserve the right to modify these Terms at any time.
  • Continued use of our services after changes means acceptance of the updated Terms.

12. Contact Information

For any questions or concerns, reach out to us at:

Halocraft Signworks
#25 JP Nagar 7th Phase
Konanakunte Cross
Bangalore 560062

📧 Email: info@halocraftsignworks.com
📞 Phone: +91 81231 23818